Privacy Policy

Effective Date: 19 July 2023

Introduction

At STRETCH-IT, we care about your privacy. This Privacy Policy (“Policy”) explains the data we collect and how we use it when you access and use our website and Human Resources Services (“Services”). This Policy also explains the disclosure, security, and transfer of your data, as well as the rights and choices afforded to you by law.

This Policy applies to visitors and users of our website and services, including businesses and job applicants. This Policy complies with the Nigeria Data Protection Regulation (NDPR) as released by the National Information Technology Development Agency (NITDP).

We expect you to review and agree to this Policy before submitting personal data to us. By accessing the website and using our Services, you consent to our data protection practices. If you do not consent, we are sorry, but your only recourse is to refrain from using our Services.

Definition of Key Terms

  • Personal data refers to any data collected about you, which can be used to identify who you are.
  • Data Controller refers to any entity that decides how the data you provide is processed or handled. In this case, STRETCH-IT is your Data Controller, as we decide how the data we collect about you concerning our Services is processed.
  • Data Administrators refers to any entity we hire to perform certain services on our behalf, which through the process, requires such an entity to process personal data about you to perform their services.
  • processing refers to any action performed on your data, including, without limitation, collection, disclosure, marketing, storage, transfer, deletion, correction, and retention.
  • data subject refers to any user whose data we process concerning our Services.
  • STRETCH-IT refers to STRETCH-IT CONCEPTS LIMITED.
  • The pronouns ‘we’, ‘us’, and ‘our’ refer to STRETCH-IT CONCEPTS LIMITED.
  • The pronouns ‘you’ and ‘your’ refer to anyone accessing the website and using our services, including businesses seeking our Services and job applicants.

Data Collection

We collect both personal and non-personal data that is necessary to receive your request, assess necessary information, communicate with you, and provide our Service as per your request. The data we collect is categorised below:

The data you provide

We collect the data clients and job applicants willingly submit to us via various forms on the website and email. This includes the data you submit via the contact us form, emails, newsletter form, and other forms. The data may include your name, phone number, email address, company information, etc. This also includes the data submitted by job applicants through their CV/Resume.

You are not obligated to provide us with any data. However, we may be unable to provide our services without it.

The data we collect automatically

We may collect certain data automatically – mostly non-personal, anonymous or aggregated – when you access the website. This data may be collected by us (or third parties on our behalf) using cookies and tracking tools. The data we may collect automatically may include (i) your device properties, including device IP address and browser type; and (ii) your use of the website, including pages viewed, times of view, search inputs, and other behaviours you exhibit.

Data Collection Legal Bases

We rely on the following legal or lawful bases before collecting your data.

  • Consent: We may collect some data based on your consent. This may include where you willingly subscribe to receive newsletters from us or submit your CV/Resume.
  • Contract performance: We collect some data because we need it to perform a contract or take steps to perform and execute a contract. For example, we collect information about our clients’ companies to enable us to better hire suitable candidates and manage their HR needs.
  • Legal compliance: We collect certain data because the law requires us to.

Reasons for Data Collection

We use the data we collect to learn about your request, communicate with you, and provide our Services. This includes:

  • Human Resources Services: We collect data from our corporate clients to enable us to identify the entity, take their requests, and provide them with our Services. This includes managing employees, conducting background checks, accessing their skills and qualifications, and other human resources Services.
  • Communication: We collect email address and phone number to establish two-way communication with users, including responding to requests, inquiries, and complaints; and sending out newsletters based on consent.
  • Applicant Assessments: We collect the data in an applicant’s CV/Resume to enable us to assess their suitability for the role applied to.
  • Marketing: We collect certain information, such as client testimonials and reviews, to enable us to market our Services to potential customers and ensure the continuity of our Services.
  • Legal Obligations and Compliance: We collect certain data to comply with applicable laws and regulations; respond to requests from regulatory authorities or law enforcement agencies; maintain records for reporting and audit purposes; and monitor the website for fraudulent practices.

Data Sharing

We do not share or disclose personal data outside of the reasons described under this Policy. Our disclosures may include to:

  • Service providers assisting us: We may share personal data with third-party service providers we hire to perform certain services on our behalf. These third parties may require your data to be able to perform their services. However, we ensure the data is only used to provide their services.
  • Clients: We may share your data, including your CV/Resume with any entity that advertises through our Services.
  • Law enforcement agencies: We may be required by law enforcement or government agencies to share personal data about you concerning national security, a court order, a subpoena, or other legal summonses.
  • Entities during legal claims: We may disclose personal data to public or private entities if we believe that it is necessary to safeguard our rights and properties or those of other users or third parties.
  • Businesses involved in transfer arrangements: We may engage in any business transfer action, such as a merger, sale of assets, acquisition, or a case of bankruptcy, and we may be obligated to share personal data with the parties involved.
  • Third parties at your request: In some circumstances, you may request that we share personal data about you with any entity or event. This may be in compliance with your data portability rights.

Cookies and Tracking Technologies

We (and third-party service providers) may set cookies, beacons, tags, pixels, and similar tracking technologies on your device browser when you access the website and browse certain pages.

Cookies and similar technologies are tiny pieces of code that are attached to your device browser when you access the website.

We may set cookies and similar tracking technologies for various tasks, including understanding how our website and features are used; securing the website; making navigation on the website go smoothly; making our marketing content more personalised; and saving user inputs and preferences.

We and third parties may use different types of cookies on the website, including essential cookies, functional cookies, and analytics cookies.

Cookies may either be session cookies or persistent cookies in terms of how long they stay on your device. Session cookies are those that expire after a browsing session, while persistent cookies are those that have specific expiry dates assigned to them. Their expiration dates range from minutes to years.

You can control cookies, including manually rejecting or blocking them from tracking your behaviour on the website. Cookies can be controlled by using the privacy settings of any applicable browser. Please be advised that if you block essential or functional cookies, your browsing experience may be affected. We advise that you do not delete them to have the best experience on the website.

Marketing

We may market to you based on the data we have collected about you. Our marketing practices are described below:

  • Email Newsletter: If you submit your email address in the newsletter form/box, you are consenting to marketing emails, including promotions, deals, jobs, and related stuff from STRETCH-IT. And you’ll have the option to opt out at any time by simply using the “unsubscribe” instructions in any email we send to you.
  • Interest-Based Advertising: We may work with third-party advertising platforms and networks and engage them in advertising our services on their websites and other websites. These parties may set cookies and other tracking technologies on our website and use them to track user behaviours. We may also share anonymous data about user behaviours with them. You can opt out of targeted ads by clicking here.

Data Retention

We will only retain your data to provide you with our Services, comply with applicable laws, and ensure our business continuity. We keep your data with us until it is no more needed or when you exercise your right of erasure.

Data Security

We care about your data and implement appropriate technical and organisational measures to prevent it from unauthorised disclosure, access, alteration, use, or destruction. We only collect the information we need to perform our obligations as per your request. We do not sell your data to third parties for them to market their services to you. And we ensure our third-party service providers sign Non-Disclosure Agreements (NDAs) to ensure the confidentiality of your data.

Data Transfers Across Countries

We work with or may work with third-party services from countries outside of Nigeria or the location in which you provided your data to us. And we may transfer data to these service providers in their respective locations. This means that your data may be transferred to and processed on servers that are outside of Nigeria.

However, we will ensure that the transfer of your data to other locations will be in accordance with the adequacy mechanisms approved by the NITDP. This may include where we make such transfers based on your consent or for the performance of a contract.

Your Data Rights and Choices

Concerning the data we collect about you, the NDPR and applicable laws provide you with the following rights and choices, including the right to:

  • Access and correct the data we hold about you;
  • Request the erasure or deletion of your data from our database – subject to certain exceptions;
  • Withdraw your consent if we process any of your data based on consent;
  • Object to the processing of certain personal data;
  • Restrict the processing of your personal data, including if you do not want us to delete it;
  • Data portability, which allows you to request that your data be transferred to another IT environment in a readable format; and
  • Report us to any data regulatory authority in your location if you believe we are unlawfully processing your data.

To exercise any of these rights, you can submit a request to us at enquiries@stretchitconcepts.com or use the information in the “Contact Us” section of the website.

Children Privacy

Our services are targeted at individuals who are at least 18 years of age. We do not knowingly collect personal data from people under 18 years of age. By using our services, you represent that you are at least 18 years of age.

Third-Party Links

Our website may contain links from third-party websites. Any third-party links belong to the respective third parties and are responsible for the handling of your data when you leave our website to theirs. This Policy does not govern the practices of any third-party service or links. Please, endeavour to review the policies of third parties before submitting personal data to them or using their services.

Changes to Policy

We may update this Policy from time to time, which may be due to changes in our practices or the applicable law. Changes to this Policy will become effective immediately after we post the updated version and change the Effective Date above. We encourage you to frequently review this Policy to be aware of any changes. By your continued use of our services after any changes to this Policy, you represent your agreement with the changes made.

Data Controller Contact Information

We are STRETCH-IT CONCEPTS LIMITED, your Data Controller concerning the data we collect about you. If you have any questions, enquiries, issues, complaints, or concerns regarding our data protection practices, please contact us using the email address and phone number below:

STRETCH-IT CONCEPTS LIMITED

16, Aladelola Ikosi, Lagos

enquiries@stretchitconcepts.com

+234-9137729736